Privacy Policy
Effective Date: March 24, 2025
At iTranscribe Consult Ghana, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details.
- Project Data: Audio files, text documents, and any materials shared for transcription, translation, or localization.
- Technical Data: IP address, device information, and browser type when you visit our website.
2. How We Use Your Information
We use your data to:
- Provide and improve our transcription, translation, and localization services.
- Process payments and manage customer support inquiries.
- Ensure secure and confidential handling of your files.
- Communicate with you regarding your requests and updates.
- Comply with legal obligations and prevent fraudulent activities.
3. Data Protection & Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Our team follows strict confidentiality protocols to ensure your information remains secure.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Trusted third-party service providers (such as payment processors) under strict confidentiality agreements.
- Legal authorities if required by law.
5. Your Rights & Choices
You have the right to:
- Request access to your personal data.
- Update or correct your information.
- Request deletion of your data (subject to legal and operational constraints).
- Opt-out of marketing communications.
6. Data Retention
We retain your information only as long as necessary to fulfill our services and legal obligations. After this period, your data will be securely deleted.
7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at: Email: admin@itranscribeconsult.com
Phone: +233 24 574 9429
Website: https://itranscribeconsult.com
By using our services, you agree to this Privacy Policy. Thank you for trusting iTranscribe Consult Ghana with your information.